Yes. When you sign up for Share Services, you will be assigned a Strategiest. That person will be your primary point of contact for your services. They will be the person who translates your creative needs into projects to be fulfilled by the Share talent team. 

Your leader will not change to provide you with a seamless experience, although the creatives they work with may change to make sure you’re getting the highest quality work available to fit your needs and budget.

Usually, that role would fall to your Strategist. 

If you have worked with a particular Creative on Share’s platform and would like to request that Creative for your Services team, you can let your Strategist  know. We will reach out to them and see if they are able to commit to the hours and budget necessary to be a part of your Squad. 

You can also bring feedback at any time to your Strategist. If you’re very impressed with something they present you with from the Services Team, let them know! The more you communicate with them about the work, the better we will be able to anticipate your needs in the future.

All Strategists and Service Team members are contracted through Share, which means we handle their payments, not you. Your organization will not need to worry about issuing 1099s to them at the end of the year. You pay Share for a service and we pay the 1099 Contractors. 

If you have more questions about how Share would fit into your taxes, please consult an accounting professional.

Talent Blocks roll over for one month. After that, unused hours are gifted by Share to an organization that cannot afford our services. With that being said, hours will seldom be rolling over.

Part of what Share Services does is help you plan further ahead so you’re not scrambling when you have a lot going on and sitting on your hands when you don’t. If you find that your Strategist is consistently asking you for more to do (because there isn’t enough work - not because they’re spectacularly attentive), you can look at downgrading to the next tier on Services. 

If you find that every month you need more done than you have in your budget, you may need to look at upgrading to the next tier up of Squad Service. 

If you go over your hours and have no rolled over hours saved up, you will be charged $80/hour that you go over your allotted time for the month.

Squad Service does not come with a contract. There is a $500 onboarding fee, which includes Squad startup services. Every time you cancel Squad Service and start it back up again, you would pay that startup fee. 

If you decide to cancel Squad Service, we request 30 day notice so we can reassign our Squad Leaders to their next account without interrupting their incomes.

Yes. You can upgrade or downgrade your tier for a season if you need more help. Over time, the benefit of Squad Service is that your Squad Leaders will help you plan things further in advance to minimize the ebb and flow of seasonal work

Many organizations have shown interest in contracting Share Squad Service for that exact reason. Maybe your ministry has projects you’ve been dreaming about starting, but everyone is too weighed down by the Sunday-to-Sunday life to get them off the ground. You can export the weekly tasks to free your team up to work on the bigger projects you’ve been thinking about. 

Squad Service is also attractive to organizations who are successfully self-sustaining because that means they are ready to move to the next level and multiply. Squad Service is a great option for churches who are ready to open a new campus or satellite.

Your Squad Leader might look a little flatter on your screen when you meet, but there’s not a lot of difference. 

Most of us are already doing all of our work online, sharing through the cloud, sending messages to the person in the other room rather than putting a few extra steps on our Apple watches… There’s not much difference. 

Our Squad Leaders are trained to intentionally build relationships even though they’re remote. We would ask the question, what’s it like to work with a person whose job it is to anticipate your every need and fill it?